Today was one of the highlights of our cruise. Mariner’s day. On regular cruises it is normally part of the activities of the last day of the cruise but on a Grand Voyage a complete day is used to focus on the milestone in days that each guest has achieved. As the Prinsendam has the highest repeater rate of the whole fleet and HAL has the highest repeater rate in the cruise business, almost everybody
onboard is a Mariner. Certainly after 70 days. So we spend some time and effort on these achievements. The company is forever trying to improve the service and the privileges that come with the number of days and recently we went to a new system of Stars (denoting the number of days up and until 200) and the old system of medals for those over the 200. The new setup can be compared to the frequent flyer system that is in use by the air lines. The more days that you make; the more perks that you get. Continue reading
