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Ocean Liner History and Stories from the Sea, Past and Present. With an In Depth focus on Holland America Line

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2026 Feb 15; Day 3 VilleFranche, France, for Monaco.

To get to Monaco, you can anchor in front of Monte Carlo (Hercule or Fontveille) harbour, dock at the cruise ship pier, anchor at Villefranche or at Cape Ferrat in France. For reasons not entirely clear we went to Villefranche, while we found out later that the downtown Monte Carlo Cruise Pier was not in use that day. The reasons for that can by myriad, especially in France when dealing with a Sunday situation. The only nice thing for the afternoon tour was, that it included for each tour a 45 minute drive, as Monte Carlo was part of the excursion.

Villefranche bay. From anchorage nbr 1 it is only 5 minutes to a very nice tender dock, right in downtown.

My Lord and Master had decreed that she now has approved Viking  Cruises and had found out that there was an North West Passage cruise (partly, just in & out) in 2028. Under the well established rule, if we book now and early then we save money by speadning it ………………, so we had a meeting with the Travel Consultant. And we booked a 13 day in 2028 from Nook in Greenland, up and into Baffin Bay with the expedition ship Viking Polaris. So that takes away my pocket money for the next 3 years.

To recover from the shock I decided to forget my diet and invest in some comfort food by visiting the Pool Grill for a BBQ hamburger. That is all cooked a-la-carte and was very good. As mentioned before, the food is very good on board but somewhat limited in volume and variation, compared to the exuberiance of some other companies, like Holland America Line and Celebrity. But the quality is very good.

One of the 4 ships tenders. Well laid out and easy to operate with all the latest gadgets

For the tour we had to take our bla-bla boxes again to receive a lot of useful information while walking through Monaco. The ship has the best tenders we have encountered so far, it was just a pity that the tender drivers have not been trained very well in using the latest gadget called “the bow thruster”. That is a great gadget but you have to have a little bit of forward momentum for it to work optimaly. When going astern the pivot point of the tender goes back and that negates the positive force of the thruster somewhat. So both on arrival and depature from the Villefranche dock there was a lot of See-Sawing to get the tender alongside. With extra waiting while everybbody was seeing the show, but eventually we got there.

Monte Carlo / Monaco is very small, and downtown is even smaller. Our walking tour Started at number 19 and ended at nbr 22, and that is not more than a 15 minute walk.

The coach drive to Monte Carlo goes along some very narrow roads and a few times we were right on the edge of where we could look down an awful long way.  Because the tour is included in the cruise package, we were not expecting it to be very intensive and we were right. But it was a nice walk from the coach (parked in  a 5 story underground parking garage under the Oceanographic Museum) through the botanic gardens into the local Cathredral where the Grimaldi’s (The Princes of Monaco, who rule the Principality) are buried and then for a photo-op at the main palace.  Then 1 hour of free time and back to the ship with a promise that the coach would do a full lap around the Formula One circuit.

The late 19th. century Cathedral. Homebase for the Royal Family of Monaco.

The Catheral is from the mid 19th. century so not so old but is very interesting with many side chapels dedicated to various Saints.  The past rulers of Monaco are buried here, starting with the churches completion.

The grave of movie starr Grace Kelly, or Patricia Gratia as she was known in Monaco.

Only the direct Monarch and his spouse and those in directe line are buried there, the rest is buried somewhere else. One “mass grave” had the remains of those who ruled before the Church was completed. (So for modern times, Prince Rainier is there, so is Princess Grace and the next one will be the current ruler Prince Albert, wife and oldest child)

The main Monte Carlo harbour, called Hercule, is not the only one. Just to the West is “Fontveille” which a much smaller and quieter affair. This photo was taken from the lookout point in the Gardens just under the Cathedral.

Monaco is only 4 square kilometers in size, so if you do not break on time, you are out of Monaco and back in France. Hence Monaco has the euro and a lot of French rules & Social Security accepted. But is has local police, local taxes (only the Monegaskan Passport holders are tax exempt, who make up 20% of the population) and local driving rules.

We had to be back on time at the bus, except one couple who arrived / were found by the tour escort  30 minutes late, without much of an excuse, as it is nearly impossible to get lost in this area. “Walk down to the gardens and you cannot miss the entrance to the car park. But it brought us back 30 minutes late to the ship. But now comes the nasty part, the tour escort had talked up this full lap around the Formula One circuit. Then with great aplomb announced where the starting line was and then waffled off about underground traffic tunnels. We never did the full lap. And I was hoping for the full lap because when you go under the hotel, even a coach engine sounds like a roaring ferrari, due to the acoustics.

The F1 Grand Prix circuit of Monaco. We only saw the section V to A1. We have been here before but a pity for the guests for whom it was the first time.

Coming back to where the tender is the driver nearly ran into a leaving bus, could not handle the hand break while going uphill and then refused to make more room for the other busses coming out. Compliments to the lady bus driver of the other coach coming out, she managed to get around our coach with about 1 inch to spare. On arrival at the tender pier we had to wait 20 minutes for the next tender and then other five while the tender driver gave the “not how to dock show” by the wrong use of the bow thruster.

The main palace of Monaco. It is mainly a working palace with the direct family scattered around it in various villa’s.

We were supposed to be all by ourselves but in the aftrnoon the MSC Splendida came in. She had not been able to dock in Marseilles due to strong winds. Apart from the city being a port of call also a number of guests were supposed to disembark and embark, so after arrival a large shore tender came out to arrange that. We had fun and games with the small parking area’s with 900+ guests and 12 busses, so let alone what they will face with handling the approx. 2200 guests on board.

For cocktails we went back to the Explorers Lounge and then to dinner. The company had laid on a barbecue and dancing on the stars on Deck 7 under the Magro Dome. We went to have a look, but the barbecue was very limited so most people got extra from the buffet inside. It turned out that the dancing under the stars was not a continious party but more like a show where the various entetainers all did their own little thing.  As (with the dome closed) the music was deafening we decided to go for a regular dinner. This BBQ gig did not get much of attendance as there are not many high tables around the pool, so one would have to hold the plate on ones knees. We are now spoiled by the “White Night” with Azamara, so this was a bit of a let down in comparison.

So we went for a regular dinner in the diningroom. While waiting for the Maitre to figure out a table we met an American couple who we had talked to while waiting in the show lounge the night before, and decided the share a table. Good company, as they had also travelled the world, lived in Germany, and an enjoyable time was had by all.  Maybe due to the size of the ship, or the international travel experience  most guests enjoy the interaction with other guests they have never seen before. It splits the crowd in a sort of 3 groups. Those who march according to the daily program and do their town thing, the second group who already travel in a group for the duration of the cruise, and a 3rd group, who are by themselves but enjoy cocktails and interaction with other fellow travellers.  So one does not need to be exactly lonely on board.

Tomorrow we are in Marseilles. The weather is supposed to be windy during the night but the wind should die down on arrival, so if the captain is a luckily man he won’t have much programs in getting in. With us is the MSC Orchestra which came in early due to the expected wind during the night. Weather, overcast with rain, temperatures around 11 – 14oC /   49 – 58oF.

 

 

 

2026 Feb 13; Day 1, Livorno Italy

This morning we docked at Livorno and the docks are on the industrial side of the town as they do not really have a downtown cruise terminal here. Ferries, to Sardinia etc., are more important and so are the cargo and container ships. Livorno is the 3rd largest port in Italy and hence the focus is on facilitating as many ships as possible and not leaving any dock space unused.

Opposite us, is a small dry-dock and repair company for mult million dollar yachts and Livorno is also focussing on that, as part of the old fishing port has been turned into a special harbour for mega yachts. It is supposed to open in a few weeks and if I counted the mooring bouys for the bow anchoring of the yachts correctly they will be able to park at least 40 big ones in there, maybe even more. I assume that it will be extensively used for the charter market as Livorno is not exactly known as a playground for millionaires.  The owners use their yachts normally only a few weeks a year and most of them try to reduce the operating costs with chartering the yachts out for the rest of the year.

Our yacht the Viking Saturn will stay two days here, with long and short tours to Florence, Pisa and Lucca.  We will be taking the panoramic tour on the 2nd day, 4 hours in duration which was included in our package. We also had WIFI included with the booking and it is the best we have had so far of all the ships we have sailed on in the last 2 years.  It is not just a fast connection and includes streaming but there is also no limit to the devices that you can run at the same time. Most company’s, we have so far encountered, only allow one device so you have to log off one device before you can log on the other.  Not here, so Very Impressed.

The Spa hydro pool with a very nice lay-out. It is not very big, so best to go in port when there is no crowd.

We skipped breakfast and went to visit the Spa on board, which has a very nice pool and an even better lay-out.  With spacious dressing rooms (each with a cold plunge bath and a sauna) and extensive changing facilites, where you get slippers (crocs) a thin bath robe and towel all nicely waiting for you in a dedicated locker, All the lockers work with a cabin key card swipe to lock and it worked very well…. Maybe because it was a newer ship, maybe because they maintain them well.

Deck 3 portside there is a display of national costumes with extensive explanations. On the starboard side in the corner is a small museum with Viking artifacts includinOn g swords and helmets. Then in the staircases, more history is displayed by runes on stones hanging in the staircases. Then the back of each staircase has on each level a section of the Bayeux Tapestry, which makes sense as the Normans – north men – who invaded England in 1066 were Vikings who had settled down in Normandy, France.

Nordic art with runes on a slab of slate stone in the aft pax. staircase, This is copy of a real one found in Sweden. Again a very good explanation on the grey plaque next to it.

For lunch we ended up in the World Cafe again, which serves free soft drinks, wine or beer with lunch. The food is good butthe choices are  somewhat limited when compared to Holland America but much more extensive when compared to P&O.

The winter garden in the center of deck 7.

When going through the daily program  we found out that there was “High Tea” in the Winter Garden, which is a light and airy indoor space on deck 7 just in front of the Swimming pool. It is very nice when it is overcast but it might be a bit much on a very sunny day. We will find out. As most of the ship was on tour, we thought it would be ideal to go for tea now (we had not eating anything in the last 2 hours………….. so it was time) and within a nice relaxing atmosphere, the classical duo were playing,  a large number of tea’s were available and a large tower tray (etagere), with sandwiches, scones and small cakes came to the table.

Lesley and the high tea. Please note the trolley to the right above her shoulder. When fully loaded it came rattling through the whole lounge to get to an elevator. Really spoiling the atmosphere.

It all was very civilized and enjoyable…….., and then a waiter came rattling through with an empty trolley and started to load his trolley in full view  of the tea drinkers. Nobody of the assembled staff took any action, so I flagged a jr. Maitre d’hotel over. He agreed that is was less than convivial for the high tea ambiance and moved the trolley out of view. He then left. So it did not deter our trolley waiter from continuing to load his trolley behind the bar, and when full, came rattling through whole lounge on his way to a lift. Well, they could have planned that better. Imagine you are having a wedding and straight through the wedding there is a gardener with a wheelbarrow pushing through. So we thought that , that was it, but no, now the Deck department showed up, in coveralls, and started checking fire extinguishers. Not in the slightest bothered by the stylish tea gathering around them. Planning is not easy sometimes, even with (lower) management being present to take corrective action…………………………………………………….

But something that did impress me, were the teapots used. Look at the table above and you see that the tea is served as leaves in a sieve. That sieve fits in a teapot and then, once the tea has brewed, you lift it out and put it in a cup provided. Very nice for high tea and never seen before. Then in the regular restaurants you get a tea bag, but the tea bag can go on top of the lid once used instead having to put it on the side of your saucer or somewhere else. I like these sorts of small great details.

pot without bag

pot with tea bag

 

 

 

 

We found on Deck 1, the panel with all the photos of the high and mighty on board and our captain this cruise is Arild  Jernass. There has been no write up in the daily program yet (The Viking Daily) about him and also there has been no announcement from him yet as we sailed late from Civittavechia where he joined.  Although The Viking Saturn flies the Norwegian flag, the crew is very multi national and I have not seen any other Norwegian officers or crew around the ship.

Came on board yesterday in Civittavehcia.

Although we are in port everyday, there are still lectures everyday, around 18.30 to 21.00 hrs. which is when the show starts. For this there are 2 Resident lectures on board, one is an american Colonel who is doing world war II stuff and a lady who is into food and drink. Problem is that you have to decide where your priorities lie, early dinner, cocktails, making the show on time, or going to the lectures. Our focus is cocktails followed by a 19.00 dinner, so we make the show on time. In this case I feel that I do not miss that much as there are excellent movies and clips on U-tube that cover the same topics.

The Atrium bar, alhtough they call the area around here not the Atrium but The “Living Room”.

We went to deck 1 bar again in the atrium, and I found out that they have Norwegian beer (in cans) on board, so it was time to investigate that. $ 8,– for a 330 ml. can but we have a package and it is all included. Lesley is still lamenting the lack of pink Gin, and the waiters are commiserating with her, because it is a very frequent request.  There is a grand piano in the Atrium (a real top of the range Steinway) and between 18.00 and 18.45 there is first the “Munch moment” where the tunes are Norwegian while on top of the staircase the video wall shows Munch paintings. (most famous one known is “The Scream”, but Edvard Munch painted a lot of other good stuff as well, without being exactly locked into one particular sort of school). Then the piano player returns later in the evening, alternating with a classical duo.

The second place which is good for cocktails is the two level crowsnest on deck 7 & 8, called “The Explorers Lounge”.  When there is no live music there is background music (musac??) but it is nice, soft and laid back and creates a relaxing atmosphere everywhere  not only in the bars but in the whole the ship.

Dinner was good again, word is spreading of what my background is, and now we learn how far the Holland America family extends. Our waiter tonight wanted to sail with Holland America (his brother is there) but had to wait too long as HAL had sold 6 ships. He is now happy with Viking but was not so excited about the food in the crew mess.

David  Righeschi and Alessandara Tanzi. This photo was lifted from the Internet when they performed the Opera Tosca together in Firenze (?)

The show at 21.00 hrs. was performed by two local artists, opera singers, who come on board each Viking ship that docks in Liverrno. And they were VERY good, with a nice mixture of popoular opera and some more unknown pieces all backed up with a multi media video background..  David  Righeschi and Alessandara Tanzi received a well deserved standing ovation. If the rest of the week has the same high standard, then we are in for a treat. Tomorrow night we have the Cast Show with musical songs so we are hoping for the best.

Weather tomorrow: overcast with showers in the afternoon. Temperatures anywhere between 13 oC. (54oF) and 16oC (61 oF)

 

 

 

Day 12: Dec. 28; At Home, Verdict & Review of the cruise.

As usual, at the end of the cruise, I do a review  with our VERY PERSONAL opinion of the cruise. So if you think that Cunard is pure “Hallelujah” please do not be disappointed. If you decide to “snigger” because you do not like Cunard, please take into acccount, there is no perfect cruise company out there. If you look at all the cruises we have done in the last year, (see the write ups at the right hand side of the home page), I was able to shoot holes in each product and at the same time see things that made me go “WOW” why do other company’s not do this.

Cruising is very personal, and the bottom line for a GOOD cruise company is, did THEY deliver what they promised and did YOU enjoy it.

So we come to our personal verdict about this Cunard Cruise.

Did we enjoy the cruise YES. Would we have enjoyed it less in a lesser cabin: ALSO YES.  We had a Q3 suite, that is two steps down from the top and we expected for that level for everything to be top notch and perfect. You have a butler and a cabin steward and they try to do the best job possible. But those two can only deliver the standards set by the company. And Ludmilla and Mark did a very good job within those parameters.

The Glare: As explained when blogging about every cruise we make, this is a little thing I do during a cruise.  Every crewmemember I meet, officers and crew alike, I look them straight in the eyes and wait if they acknowledge me. The results can be quite striking.

Cunard scored only 75%. (e.g. 1 out of 4 did not make the cut). The crew on average scored 100%, no problems there. Even the sailors on deck. were chirpy and friendly and scored 100%. The challenge lies with the Hotel officers. The majority I met in the corridors, the Lido and the public rooms, looked away or did not acknowledge guests when walking by, or when talking to each other.  3 & 4 stripers in Hotel did not make the cut on average. And there is no excuse for that. If a lowly asst. steward can do it, then  a 3 stripe hotel officer should be  able to do it better. I only met two engineering officers this cruise and they were both polite, smiled and one even waited at the door, and they are normally the least customer focused.

Would I recommend a Cunard Cruise. In general yes.

It is a good product  and the only negative thing I hear from other travellers, Cunard thinks it has the most wonderful product but they are slowly overtaken by a whole slew of other operators in the luxury segment.

The are not helping themselves as they send out their post cruise questionaires “ONLY” to a number of “SELECT” guests. That way you never get the raw deal that you need to improve your product.

Main thing is you have to get used to is the system that the cabin -size is connected to a certain restaurant. That is quite posh but the extra’s given are not that wide apart anymore. There is not so much difference (compared to before Covid) between the menu’s between Queens, Princess, Club and Britannia. You just have a little bit more choice when going up from Britannia to Queens. It would not warrant the extra costs, if the larger cabins were not attached to it.

Compliments:

Beautiful ship (if you like  ships in a classical style) with beautiful lounges.

Beautiful cabins, as least on our level, but they should be better maintained. For this level of pricing, there should be nothing wrong.

Very attentive service, at least in the Queens Grill, with only two mistakes made in the whole of the 12 days and without any rushed service.

Very good and large cast company (12 in total), two orchestras (Stage and Queens Lounge) and entertainment everywhere. It resulted in Great Shows. This is a very hard working cast with a show every other night and a one full lenght musical “Come From Away” of 1h. 45 minutes as well. Great Christmas show. (not every company is doing that anymore)

Very good lectures (apart from one guy who was too sloppy in appearance and slissed when talking)

Formal nights (Although unfortunatelly not enforced in the lounges that are designated as formal)

Soft Ice Cream, self service machine in the Lido with the most consistent quality so far encountered during all our cruises.

Self Services Washing Machines on each Deck..

Challenges:

for Cunard to fix ( at least if it wants to anchor  “floating” customers like us):

The biggest one:

” On request”. Why does the guest have to ask for anything that has been paid for?…………………………… You need to have the Cunard web-site listing for your cabin level with you to ensure you get what you paid for.

“On request” ONLY was the following in a Queens Grill Cabin:

Ice in the cabin, Fresh fruit, Fresh flowers / plant . TV program, Binoculars, Instructions of how to operate the DVD player, Instructions for the coffee machine. Extra side dishes in the Queens Grill. The waiters know it is there but do not suggest anything to make the experience more perfect.

Status of the cabin. A lot of items that I found could have been corrected with better – detailed- inspections by Housekeeping. I paid a lot of money for this cabin so I did not expect that as a  guest I would have to start reporting stuff.  Wrong CD player, Glass curtains loose, Toilet seat loose, Plinths broken. Vanity buttons missing on the desk lights. With the help of the Butler and the Concierge it was all fixed but I was not not expecting to find anything wrong in a cabin of such a high catagory.

You can NOT expect the Butler and the Cabin Steward to look after all of this as they are on a very tight working schedule. This is officer and petty officer level responsibility.

Lots of carpet edges (corners and vertical padding) loose in the corridors. I counted 10 of them on deck 8 only on the first day and they were still the same on the last day. How difficult is it, to send a carpenter/Upholsterer  around with a pot of adhesive  to glue the carpets back ??. The carpet edges comes loose with luggage handling, so it happens all the time, make it a standard job for a Housekeeping supervisor to walk the corridors once a week and make a list.

Lido Restaurant. For a 5 star cruise company the amount and variation of food on offer is quite meager. If you are a cruiser who likes and spends a lot of time in the Lido Restaurant, GO or STAY with Holland America.

Internet: It is very good in general, except when the whole ship goes on line, especially on sea days. For mobile phones it all works but with laptops you loose the signal  on average between 10.00 – 11.30 and 14.30 – 16.30 on sea days, at least on Deck 6, midships staircase area. So only devices who use a small bandwidth can get on line. During those hours I can not reach my website / do my blog, as my website needs a bit more bandwith than checking Facebook.

One word of advise: If you want to sail Cunard, stay away from Queen Anne and choose one of the other 3 Queens.

The Queen Anne is a beautiful ship but Cunard has put the capacity up to 2950 and not increased the number of public rooms to handle these additional 450 guests (compared with the HAL’s Pinnacle class) so the lounges are overflowing during cocktail times.  In an ideal world, the Jewellery shop would be a lot smaller in size and in its place there would be another beautiful Cunard cocktail lounge. Talking to the guests it was mentioned that the cabins are a lot smaller and the storage space varies and is smaller but not in line with the increase in cabin size or cost. We noticed that during our two cruises but it still seems to be the case even after more cabinets were added.

That is all……………………………….  Nuntium ne necaveritis.

ps 1. My Lord and Master has booked another cruise for November 2026, going from Southampton to Zeebrugge, Amsterdam and Cherbourg on the Queen Victoria, as she wants to try the Q2 midships catagory. Q1 is of no interest as those cabins are in the bow and the stern and that is where the  movement is worst during the winter  storms.

ps 2.

It got a request from one faithful reader to explain what “yawning” is or when a ship “yaws”.  So here is a quick summary.

There are 6 ships movements officially recognized:

  • Heaving: vertical movement (the whole ship lifts up)
  • Swaying: transverse movement (lurching from left to right)
  • Surging: longitudinal movement (pushed forward and then settles back)
  • Rolling: longitudinal rotation  (leaning/ listing  from one side to the other)
  • Pitching: transverse rotation ( bow goes up, bow goes down, sometimes slams on the waves)
  • Yawing: vertical rotation (You make a sort of round movement that combines 3 or 4 of the separate movement one)

Some ships are more affected by one or the other movements than others. A ship like the Queen Mary 2, has been designed with a ships length that “rides the average length of the North Atlantic waves” and thus pitches a lot less then a smaller ship. It sort of barges through or over the waves. But without stabelizers in use she would still roll. Also her stern design makes her less prone to surging. But she also “yaws” when she gets the swell 3/4 quarter on the stern.

The  newest cruise ships, that look like a barge with an apartment building on top, “yaw” less because of the “box in the water” design. But in the wrong wave length, they can pitch considerably, so the best thing to do is then either to speed up or slow down so it hits the waves differently. The cruise ships constructed between 2002 and 2014 of which most have similar hulls as the Queen Victoria  tend to be prone to yawning and swaying as the stabelizers have a hard time handling that movement They are gyroscope controlled and that needs a change of horizon (leaning away from the horizontal) and movements other then rolling do not do that.

My personal solution to all these movements is to sit in the bar, recognize the sort of movement that is going on and then insure that my beer glass counteracts that move perfectly and thus does not spill any it’s contents.

 

I pinched this off the internet. A big thank you to FFQQ.com. There is not much difference between a cargo ship and a passengership if both are properly ballasted, so the center of gravity sits in the right place. The only difference is that most cargo ships do not have stabelizers.

 

 

Day 11, 2025 Dec. 27; At Sea, day 3.

With the Christmas festivities behind us we are now on the 3rd sea day, on the way home to Southampton. Around lunch time we will pass the most North westerly point of Normany and sail through the Traffic Separation Zone for ships at Ushant. Hence we are seeing more and more ships in the fare distance and sometimes  really nearby. As was expected yesterday the sea is more lively than before.

Weather today around noon time. We are at the edge of the yellow part – waves 3 to 4 meters, but are turning away from it now heading into the English Channel.

A last sea day is always somewhat akward for a lot of cruise passengers. It is the last day and everybody has to pack, or if one is doing a back to back finding the lounges half empty. Thoughts are about going home by half of he ship , while the other half mentally gears up for the next cruise. The Queen Victoria’s next cruise, is a new years cruise 7 days to Zeebrugge, Amsterdam and Cherbourg with docking overnight in Amsterdam for New Year’s Eve so there are quite a few on board who will stay for the next one. Then the next one after that is a 35 day voyage to the Caribbean, a so-called no-flight-cruise as it starts and ends in Southampton. That is twice crossing the North Atlantic but at both times with a route so far to the south that most likely they will be able to avoid most of the bad weather.

We followed the last talk / lecture of the Police Officer talking about Drug enforcement. This is a quite a interesting topic and as he also is a good speaker he can tell interesting anecdotes. It turned out that while defending King & Country in that business, it is not always plain sailing, nor do things always go right, nor is there always a very professionally ending. Hence great anecdotes to tell.

At noon time the Captain made his navigational announcement, ending with a very plastic Cunard Head Office Message, with advising that ONLY a few SELECTED guests would get a post cruise questionaire (I wonder what sort of selection they make ?……………..) and hinting very strongly that if we enjoyed the voyage then that we should give a 10. Normally that sort of thing is left to Cruise Director’s on the stage and thus leave the captain’s dignity in tact.

The shops had another sale going, with extra – extra discount, and either the prices were very good, or there was still a lot of On Board Credit floating around but it was busy with even a tussle between two ladies in the hand bag section.

Quick lunch and then it was time to pack. Luckily we did not buy very much this cruise but why is it always more difficult to get the same quantity as you packed at thome, back in the suitcase when on board?

Then last night we got an invite for another Captain’s party in the Queens Room, but without an explanation about why we were invited; but if there are free drinks and maybe even nibbles, who would say no?  With our invitation card in hand (to be presented at the entrance) we marched towards the Queens Room at 17.15 (start of the party) and found at least a 100 people ahead of us inside (free drinks ??) We bypassed the Captains line and grabbed a drink and watched the proceedings on the dance floor.

Again the officers were lined up around the dancefloor and again they waited for the guests to come over. Some guests did go over but it means  that all those guests who are sitting on the side and in the wings are obviously not entitled to the presence of an officer. One would expect that the officers would be roving the area being the gracious hosts. The party was called the Sr. Officers party, although there were numerous junior officers present, so one would expect that the Officers would make it a point and fan out from the center to chat with all those highrolling guests who have to sit, and who pay their salary. It was never explained to us, why we all were there, but we think that they invited the Queen and Princess Grills and the and Diamond members.

To be honest, this was a bit of a damp squidh affair, although there were canape’s, which were missing from the first party. No speech from the captain but near the end a guy in an off-white suite popped up and made a short speech, which seemed to be the moment that all  the officers were allowed to disappear and they did. He then wished us a good continuation of our party, which had now turned to a Sr. Officer Party, without any officers. The captain was still there, gathering up his wife and 3 children. He saw me and we were thus able to say goodbye and thank him for his hospitality. He said he had been reading my daily blog and agreed with my weather charts. I hope he also agreed with the cabin repairs I enacted.

We decided not to go to the last show as it will be an early morning tomorrow and we had to pack the final items to make sure that all suitcases had the same weight. Weather in Southampton tomorrow calls for partly cloudy skies, with a temperature of 7oC but with a windchill factor that might bring it down to 5 or 4oC. But as long as I do not have to de-ice the car windows, I am already a happy camper.

This is the one but last blog of the cruise. On Monday, my “Final Verdict & Review”, will follow.  However with coming back to Southampton this 12 day cruise will have ended.  Our next cruise will be in February 2026 with Viking Cruises, so I hope that you will be following us again.

In the mean time: A very happy New Year and  Lesley and I wish you all a prosperous, healty and peaceful 2026.

 

 

Day 10, 2025 Dec. 26; At Sea. Day 2.

This morning we woke up to a slighty moving ship with a movement that a sailor calls “gentle” but a landlubber calls “annoying”. But the weather chart stays positive and the Bay of Biscay and surroundings remained very gentle, or -blue- on the chart.  So happy campers all around today.

Weather / sea forecast for today.

This is our second day at sea since leaving the Canaries Islands. 2nd Day of Christmas, called Boxing Day, as in England that used to be the official day of opening the “boxes” with the presents. Most of the crew finds this very funny as in their cultures they open their presents during Christmas Eve. So the joke of the day was, “have you been boxing ?”

As a reference to last night for those who do not know what Christmas “crackers” are. These are paper tubes and you pull at each side, with the person opposite to you at the dinner table. They then come apart with a “crack”.. Inside there is a paper crown (referring to the 3 kings of bethlehem) and the idea is to wear them during the christmas dinner. Inside is also a present, the quality depending on how expensive the cracker is. We had a honey stick, a wooden stirrer to get the last honey out of a honey pot & and a small steel cake form to make christmas cookies. Then there is the (rather naff) Christmas joke. “What sort of nut can you use to hang something on the wall ?……………. a wall-nut.

After breakfast we went for a walk-a-bout and ended up with a Q&A interview from the Cruise Director with our Lady Orchestra Conductor. Which was interesting to listen to as not many of us really know what goes on inside an orchestra. Unfortunately, no “juicy” anecdotes to liven it all up, but still very interesting. One could see that she is a real conductor and not an entertainer.

We made it early to lunch to day as we were sort of pressed for time as at 13.30 hrs. we had the 4th. and last recital of Robin Colville the piano player and we did not want to miss that. After that there was a full 1h.45 min. musical show in the Theatre at 16.00 hrs. which Lesley did not want to miss. I never know if my “cultural time span” can last that long, so we investigated first if we could find some places to sit, where she had a good view and I could slip away if to all got too much.

The Maestro explaining his first piece and on the balcony two saiors (the dark shapes in the corner under the saffolding) tying up the steps. Life is never dull on a cruise ship.

The piano recital was very good as usual but as it had been pushed to 13.30 it sort of interfered with the ships routine. While the Maestro was explaining the background of his first piece, above him on the balcony, suddenly “swish-swish’ could be heard caused by two sailors securing a scalfolding with pulling ropes through. Luckily they saw the light and did not start working, while below Griegs Solveits Song burst out of the piano. Then half way through the concert a steward came by with a trolley with rattling crockery. He had to go in the pantry in the back to prepare for English High Tea at 15.00 hrs. After the plates had been transfered to their locker, he switched on the pantry light (luckily there was a pole between the pantry and the stage so the performance was not affected). And then he switched on the heating cabinet (I think for warming up the teapots). Now all of us in the back could listen to Griegs First Piano Concerto accompanied by electric humming from a pantry. This was most likely a worlds first: ” Variations on Grieg’s Piano Concert no.1 by a Heating Cabinet”. ……….. I love to be part of World First premieres…………………………….

After the concert we walked past the shops and suddenly they were busy. This occurence happens near the end of the cruise and is called “The On Board Credit Effect”. If you got spending credit with your cruise and have not spent it, then now is the chance. The shops responded accordingly with 15% extra discount on certain items. We have run out of on board credit already, courtesy of cocktails every evening and the daily internet cost, so my bank account will take another hit when we leave the ship.

For the latter we got the luggage tags today. Cunard has the system that you have to pull off the old tags and then you get new ones and hence new ones were delivered. There are also companies who tell you to leave the tags on, as it incorporates the disembarkation color. Disembarkation time depends on what sort of cabin you have, or if you are independent or have scheduled transport. With our cabin level we can leave at any time, so we will aim for 08.03 off the ship, with the taxi waiting to take us back to the hotel at 09.00 to collect the car. Then I hope to be on the way by 10.am as it is a 5 hr. drive home, plus stopping for petrol and groceries.

The poster being used in the UK for this musical

Today we had a special cast / stage performance of a musical/play called “Come from Away”, telling the story of the little Newfoundland town of Gander that suddenly had to host 7000 air plane passengers when the USA closed its airspace when 9/11 occured. Doubling the size of the town when a large number of planes deviated to their old airport. The whole effort lasted1h.45m, and there was a full house. One at 16.00 hrs. and one at 20.00 hrs. And it was really, really good, with  a well deserved standing ovation at the end.

This picture comes from a website advertising the musical in the UK. There is a scene in there, “Kiss the Fish”, which is a tongue in cheek ceremony to become a “NewFoundlander’.  The town of Gander granted “membership” to all stranded passengers who were there and agreed to “kiss the fish”.

According to those who had seen the performance in London with “real professionals” and paid a high ticket price for the privilige, advised that this one here on board was soo much better. And I am not amazed as with the plethora of (large) cruise ships out there, the stage shows and its actors are getting better every year as the supporting teams behind them are getting more and more professional and better financed. Again no photos from the show itself, as somebody will  get upset when you do so……………..

Then it was cocktail time and we met Pamela Curtis. This was the Lady who was the highest repeater this cruise with 1250+ days. I posted the photo on day 3 when she got the flowers during the Captains Loyalty party. That photo was seen by my blog readers in Los Angeles, who then contacted Mrs. Curtis to let her know that she was now world famous. She then contacted me to meet for a  drink and a chat. Hence tonight. This is for my readers in Los Angeles.

Cocktail Time in the Commodore Club with the highest day repeater on board,

Tomorrow is our 3rd sea day, passing the coast of Normandy and then entering the outer reaches of the English Channel (or La Manche in French, as we are on the French side). Looking at the weather chart and knowing the way a Vista Class ship behaves, I think we will get some more movement. Not really rolling or pitching but more of the yawning movement that we also had south bound. It should not affect anybody very much as we all had enough training southbound.

Day 4, 2025 Dec. 20: At Sea, sailing towards Madeira.

We sailed last night at 18.00 hrs. from Lisbon, slowly moving down the river and as it was dry weather everybody could have a good view  of the “singing” bridge, the Vasco Da Gama statue and Belem Tower. The latter is where the pilot disembarks and that gives the option to speed up to stabelizer speed,  10 – 12 knots, and sail comfortably down the river. Halfway down the estuary the ship started to move again and has continued to do so for the night and the remainder of today.  The ships movement did reduce somewhat by evening as the 2nd (interfering) wave field diminished in influence but it remained wobbly. Tomorrow will not be a problem as  Funchal is located at the South side of the island of Madeira and that is in the lee side of most bad weather. Very light winds are so far forecast for our call and the breakwater is very long and large to keep all the swell out.

Today we had a full day at sea, including the World club gathering (repeater or loyalty party) and a formal night. Cunard runs an excellent lecture program with 3 lecturers so far rotating on this cruise.  Two of them were very good, and one (claiming to do something maritime but only one talk and then talked about Madeira wine) not so good as he read his whole lecture and was not dressed respectfully (no jacket, but a sloppy shirt) towards the audience.

Female Conductor, Mrs. Farnham. started out with directing theatre shows in London and from there progressed to choirs and orchestra’s worldwide.

So we went to  the 2nd & 3rd one. Nbr 2 was a Female Orchestra Conductor, who talked about how to become one, and the trials of making it as a female in a male dominated world.  When she started in 1991, 1.4% of the world’s conductors were female. Now it is up to approx. 5% and she was running classes to get more Ladies in front of the orchestra, instead of in the orchestra. A fascinating world that most people do not know anything about. Next one was a gentleman who had spent his life in Drugs Enforcement and, (this being his 2nd lecture) went from the legal business around the work, to the actual catching of drug smugglers accompanied with what went right and what went wrong stories.

The Christmas market in the Queens Lounge from 10..00 to 12.00. Not exactly very busy, but then the prices were not really “market value”.

Then we had to run to the Queens Lounge were our classical pianist was giving his second recital. This time with works of known composers (Lizt, Handel, Sebelius) but also lesser known composers (Nazareth, Bortkiewicz) and that brought a wonderful experience.  I got somewhat irritated at Housekeeping as they reset the lounge 5 minutes before the recital started (the floor had been cleared earlier for the Christmas Market = a sales effort from the shops and beverage) and continued finishing off after the concert had already started. Their supervisor had poked his nose in when they started but did not stay to ensure that the stewards stopped when the concert started.  Leadership takes a lot of training, even with a White Star program.

The Queens Lounge, still with the open dancefloor space recently vacated by the Christmas Market. Pianist Robert Colville is seen here still practising. Housekeeping moved in 10 minutes before the recital started and all guests were moved to the dance floor. Nothing wrong with that, but why start so late and thus not finish on time ?.

Then time for a soft ice in the Lido and back to the cabin as it was time to write yesterday’s blog.

Time to dress came at 18.00 hrs. as we choose to go to the 2nd party at 18.45 hrs. The first formal night was color themed Black & White, this second one does not have a theme and the third one will be Red & Gold.  So big boss decreed that we should have a different formal outfit for each night and hence for tonight it was blue formal for me blue jacket and blue cumberbund, to match her ladiesships blue dress.

In the grey mists of time Cunard held 3 parties, The Welcome on Board / Captains Intro party, then the World Club party  for the various levels of repeat guests (Gold, platinum, Diamond , achieved at by counting the days) and  also a “Senior Officers party”. When we went on the Queen Anne we found out that these 3 parties had been merged into one. Not nice for those who were looking forward to as many free drinks as possible, but understandable as each time they had to clear the Lido deck (section under the Dome) at 3 pm. in the afternoon to set things up for a party, to much annoyance of those on the sun loungers and/or watching the afternoon movie. If you have to do that 3 times in a 10 day cruise, then you get a lot of un-happy campers.

Wold Club party in the Queens Lounge. See above what a beautiful lounge this is for a party as long as not everybody insists on sitting down. The other 3 Ladies are the World Club loyalty team and they also sell cruises from an office on Deck 2.

World Club party in the Queens Lounge. See 2 pictures higher up, what a beautiful lounge this is for a party as long as not everybody insists on sitting down. Thus this evening we had this combined party again in 2 sittings and with literally everybody coming through the line dressed in Formal. What was nice to see is that more and more men are moving away from the standard black “Penguin Suit” and are starting to experiment with different color jackets. I have about 15  of them in various colors to tune in with my wife’s dress color choice and also because I simply refuse to wear an “undertaker suit” if I am going to a festive formal occasion.

So we had the chance to have a little chat with Captain Sharples, who turned out to be a good conversationist (not always the case, even with cruise ships captains) , then grabbed a drink and moved into the crowd. Those who could stand, did stand, leaving the seats graciously to those who could only sit.  It was irritating again to see that the invited officers were hovering around the front of the dance floor and were waiting for the guests to come over to talk to them, instead of being gracious hosts and mingle in the crowd.  Hence armored with a glass of wine Lesley & I marched over to a trio of junior officers who were “hiding” as far from the guests as possible and gave them a bit of training of how to entertain. They sort of freaked out when they found out my background but with a few stories and some Q&A they started to relax and enjoy themselves.

Then it was time to for Captain’s introduction which went in sequence of: first Chief Engineer ( he who controls the throttle, does control the ship), the Chief Human Resources Officer (all cruise ship companys have been upgrading the status of H.R as the well being of the crew is becoming more and more important), The Hotel Director (the only Lady among the staff), the Staff Captain (who was introduced as captain, to confuse things) and then the Guest Ambassador (who administrates the loyalty system) to introduce the guest on board with the most sailing days. This lady had clocked up 1200+ days since 1991. Her most beloved ship was the Queen Elizabeth 2 but she liked the new Queens as well.  It seems that the older ships, built as Ocean Liners, had a form of character that made them favourites what ever challenges they had when sailing. I still come across HAL guests who remember Rotterdam V (now in Rotterdam) as their favourite  while the new ships  have much better facilities. But they lack character and style. On those older ships, the atmosphere on board dictated how you went about your cruise and how everybody interacted. But those days of ” everyday sea day is a formal day except sundays” are long gone.

When coming down from dinner, we bumped into the Captain and his wife who were going to retrieve their 3 children from the Youth Club. They were also having to deal with the magic of a Youth Club on board. Day 1: they want to go home, Day 2: they will go home when asked, Day 3: they refuse to come out as they are “too busy”, Day 4 and onwards is drama and tantrums near closing time.  (I was once called out as Captain on such an occasion, when the mother in question accused the Youth Director about “brainwashing” her children, as they refused to come out, and neither Security nor the Hotel Director knew how to deal with it.  I managed to talk the kids around (not the mother) by promising a bridge tour with ice cream (which we did anyway each cruise in those days. Then the next day the father threw a tantrum as he wanted a bridge tour as well but could get not one as the (free) tours were fully booked.  ———–Working with people is wonderfull————–  So, we as Captain & family had another chat and I was drawn in to volunteer to take photos with the captain by passing guests.

Then a mysterious bottle popped up in the cabin. Sparking Wine, but why ?? No card, no nothing. Turned out that this was a gift on “repeater day” for those with a higher number of sailing days.

Dinner was a busy affair as a larger number of guests had decided that this was THE night to order A-la-Carte (like we did yesterday with Dover sole) so all the head waiters and the Maitre where in full swing to prepare, Dover Sole, Lamb, Beef Wellington and Chateaubriand at the respective tables. But with being on TOP and have the best trained staff in this Queens Grill of all the restaurants, it all went smoothly without hiccups.

Then we went to the show. Tonight the 4 singers of the cast were giving a performance focusing on Songs of the Movies (James Bond, Abba =the movie etc.) This was advertised in the daily program with having a back up of an 18 piece orchestra (so bascially all the musicians on board) but there were only 9 on stage. Still very good, but why mislead the guests in promising more than you can deliver ?.   The show was very good though. All the other Cast,  Entertainers and family had parked themselves in the front of the stage (in the least occupied seats) and they made enough noise to make the theatre feel completely full.

Tomorrow we are  in Funchal, Madeira. We will dock at the breakwater and with us will be the ms Ventura (P&O cruises) which will be with us in all the next ports. Lesley knows the wife of the Chief Engineer on the Ventura as they were at sea together in the grey mists of time, so she is trying to arrange a meet-up.

Weather for tommorrow: Sunny in the morning, rain possible in the afternoon with maximum temperatures  around 18oC / 64oF.

 

2025 October 21; Oban and final Verdict.

The anchor was pulled up around 07.30 this morning and half an hour later we were docked at the ferry terminal where our cruise started from 7 days ago. Breakfast was at 07.45 (with doors opening earlier) so by 08.30 I could hop in the (complimentary) taxi to go to the (complimentary) covered garage to retrieve the car. I had to be first as my car was partly blocking the driving out of the other cars. Luckily the garage owner had removed a few obstacles so the path-width for the other cars so had become wider. In the mean time the ships staff were carrying the suitcases from our cabins to the shoreside.

Those who came by train (Glasgow train station) or plane (Glasgow airport) were loaded on the (complimentary) bus/coach. It was nice to see that Captain and Chief Purser where actively involved in helping with the suitcases and were personally saying goodbye to everybody. (not just a line up at the gangway but actively at the coach door (and luggage hatch) and around the individual cars.

By 0900 hrs. we were loaded and on our way. Day started all rainy but by 09.30 the sun came out and we had a good drive home. Same as going northbound, in two stages, with an overnight in between. It is an approx. 10 hrs. drive on the British roads between Oban and Cromer and that is something one does not want to do in one day.

So what is the overall verdict on this cruise?

Well as you will have read in the all the posts of this week:

The Hebridean Princess is a floating English (Scottish) Country House with a service that goes with it.  I would rate it 6 star but it is difficult to do so as there is really no comparison to any other cruise line. It is a totally unique product. With a crew ratio of 38 crew to 48 passengers, its service is beyond par. Above and beyond of what one can expect. A sort of throwback to what many company’s delivered in the 1970’s and 80’s when first class still existed.

The dining room has plate service (= 5 star) but the way the food is presented and the dishes piping hot, makes  it 6 star. Twice this cruise we had a (seafood) buffet, small, but again all of top quality and presentation.

ALL food & beverages are included, including the expensive ones. Champagne (the real stuff, Taittlinger, no sparkling wine) is available all day and so is the rest. The whisky’s of the distillery’s that we visited during the cruise were also on board and also included. The longest time I clocked between asking for a drink and getting it, was 5 minutes (and that was only because they had to get  a fresh bottle of something or the other out of the stock room).

The Glare Factor:  100%. Not a single crewmember who failed to acknowledge us when seeing us during work, or when outside their direct work setting.

If I would have to compare this ship /company with similar -starred- companies we have sailed with so far:  Cunard (Queens Grill), Silver Seas, Azamara, then the Hebridean Princess beats them all. 

Note: Azamara Onward, came fairly close second as she also had the 100% glare factor but has less crew so it took longer to get your drinks & food, and their tender service failed on occasion.

Things to be noted:

The cabins are all very well apointed (6 star) but vary greatly in size (from 4′.6 standard bed to a 6′ wide Kings size) so be careful when selecting your cabins. Same for the showers as they can be large or quite small. There are single cabins as well.

There is no A.C on board but only forced cooled air. For our cruise (average outside temperature of 120C / 54oF) it was more than enough (even while being in the dungeon) but it might be somewhat challenging during high summer as Scotland now also gets heatwaves. Especially on Hebridean Deck (that is dungeon level) where the cabins have no portholes.

When booking you can request a table for 2,3,4 or6/8. Depending on the number of requests for a table of 6/8, they increase the number of those larger tables. For this cruise 3 large ones were set up. If everybody wants a table for 2, then the large tables are broken up. We suggest that you request a table for 6/8 (depending on what size they offer) for several reasons:

  1. The guests are in general well educated, talkative and well informed. So the table conversation is richly flowing. You remain at the same table for the duration of the cruise and as we sat in a different chair each time we had the chance to have good a conversation with everybody.
  2.  If there are large tables, then an officer (Captain, Chief Purser, Naturalist on formals and other officers on informals) will host. It brings an extra dimension to the conversation.

Formal night is formal night. The ships management will not officially enforce it but you do not want to stand out. The ship and clientele sort of calls for it.  All your fellow guests are  dressed formally and so are the officers who dine  with you. (all in kilt).

One ONLY comment to make for improvement: The Bathrobes in all the cabins are too small, even for standard size people like us.  And that is for 6 star not really acceptable. We have put that as our only negative in our comments forms as we see no reason when we pay 6 star prices, that we have to lug our own bathrobes with us. Hopefully Hebridean Cruises will follow up on that.

We mentioned it on board, and the answer was: we have NO space.

This is nonsense, if they have space to stock 7 days of linen change and all our suitcases (*) then there must be room for a few extra XL or XXL bathrooms. And if not in the linen store, then there is more than enough space on the former car deck to add an A60 fire rated locker for them.

(*) You can have your bed linen changed each day as per company policy, but most guests are happy with 2 or 3 times a cruise and leave a (provided) card on the bed to notify the stewardess,.

We really enjoyed our cruise and we might be back in 2028 when we have space in our cruise schedule bookings. It will depend somewhat on  the ports visited. We found this mystery cruise a little bit too much tilted to nature. One castle in the mix (of only nature and whisky) would have made it perfect.

Our next cruise is the Christmas Cruise on the Queen Victoria in a Penthouse grade cabin. I do not expect that they will beat Hebridean Princess but it will be interesting to see how close they will get. According to recent reports, the service in the Queens Grill has been dumbed down (seems to have started after Covid) but we go with an open mind.

I hope you  will follow us on that cruise as well.

 

2025 Oct. 20; Inverrie to Kingairloch to Oban, Scotland.

Today was sightseeing most of the day. Ending up in Kingarloch at 14.00 hrs. until 17.00 hrs and  then a quick joint down Loch Linnhe to the anchorage in Oban. (On the map just under the words Google Maps)

This morning around 07.00 hrs. the ship picked up anchor and sailed south along the magnificent Scottish coast line, dipped in and out Loch Sunartin, went through the Sound of Mull up into Loch Linnhe and into “Loch a Choire” for an afternoon call.

Strontian is an area of outstanding beauty as much of the Highlands are and worthwhile a visit. Certainly on a day as to day with sunshine and no rain. (Photo: unknown source on the internet)

As usual there was wildlife galore, with a very happy naturalist Bryan, as he saw a Minkey Whale that did not directly dive so all wild life lovers had their day already made. Then there was the small diversion into Loch Sunartin which is very scenic. The local claim to fame here is being the “town of Strontium”; real name Strontian and located up the hills just a bit away from the loch. The mineral (on the Perodic Table) named Strontium was discovered here, when people were delving for lead. A village was then built to house the miners needed and this villlage was called Strontian.  It is the only village in the British Isles to have an element named after it. The place is still inhabited with a village store and a school with 30 pupils.

The Glennsanda Super Quary as seen from the water.

Then we went to the Sound of Mull, which is a semi narrow waterway (not that narrow as in “tight”) as I went through it with a 33.000 tons cruise ship) and then one ends up in Loch Linnhe. If one continues straight on, one comes to Oban but if one turns to the North then one can end up in Fort William.  As we did not want to go to Oban yet, we turned to the North and followed to the coast line to “Loch a Choire”, which is a small inlet / fjord on the North shore of Loch Linnhe. While saiing towards it we came by a real blot on the landscape: Europe’s largest aggregate mine at Glennsands. It has been in operation for a long time and its product is a major export item for Scotland. There is still a billion tons of (mainly basalt) aggregate that can be mined so the mine is expected to be there for a fore-seeable time.

Kingairloch bay as seen on a Map by the Government of Scotland. As one can see the fish farm takes up a lot of space in the entrance. But it is a protected bay from any winds but the Easterlies and thus an excellent place for such a venture.

Then the ship made a 90o turn to port and slipped into “Loch a Choire” (there are 5 locations with the same name  in Scotland) and when going in the Captain had to hug the southern shore as in the middle of the waters is an enourmous salmon fish farm. Operated by Norwegians when looking at the flags of the support ships. But a bit deeper in the bay, there was ample space, so the good ship Hebridean Princess dropped the anchor and by 14.30 hrs. the guests started their invasion of the Kingairloch Estate. As many Estates in Scotland nowadays, the land is not longer owned by people of Scottish descend but by foreigners. This Estate is no different, being owned by a couple from Belgium. Luckily  they take their responsibilities seriously and they are busy with restoring parts of the Estate such as boundary walls.

This is one of the 2 little tender boats (stowed on the bow when not in use) that ferry the guests ashore. Each can take 10 and thus all guests can be ashore in a total of 4 runs., or about 20 minutes.

What else is there to do? Well one can climb up the mountain and then slide down the mountain again. Walk around the Estate and oggle at the Main House (from a distance as it is occupied) and there is a small church somewhere up the hill. Another call for nature lovers as there was a lof of deer around. I had hoped for a Castle today, as we had done birds (St. Kilda), Raasay (distilerry and nature),  Stornoway (history and shopping), Gairloch (nature), Inverrie (nature and pub), so basically all that was missing was a Castle. But no such luck, today it was more nature.

The Captain conducting the bridge tour. On this ship it is always done by the Captain and, contrary to many main stream cruise companies, it is free of charge.

This morning while in Loch Linhe we had a bridge tour, where the Captain explained how all the old stuff from 1964 worked (original engines, steering wheel and engine telegraphs) and all the modern additional equipment, such as Radars with chart overlay. Course plotters, auto pilots and a plenthora of communication equipment.

The original 1964 steering wheel. It has been modified (front side} so it is now also connected to a modern autopilot.

For me it was like going back to 1981 – 1986 when sailing on the steamships ss Statendam (IV) and ss Rotterdam (V) where everything was also done via the ships telegraphs with the engine room. Here the communication is with a engineer who locally operates the diesel engines with only a response delay of 3 or 4 seconds. In my early days, with steam, it could take up to 2 minutes before the requested  steam pressure/ revolutions were there as promised.

The original telegraphs are still in use. With the signal going down to the E.R where it is acknowlegd by an engineer before he then adjusts the speed/revolutions  as requested. The two boxes here on the bridge wing, contain the bow thruster handle, the rudder handle and the speed and wind indication.

The bridge tour lasted a good hour as Captain Heaton is very enthousiastic and also very proud of his little ship. He is now in his 24th. year of sailing on it. Once the “mere amateurs”  had departed I had a chance to discuss with him what of the all stuff was still good (everything) what of the new stuff was good (not much, but compulsory) and the intricasies of handling a ship like the Hebredian Princess. I already had had an (rather alcoholic) session with him in  the lounge late evening during the first formal night. Here we had put the world to right and discussed the reasons why we both did not work in an office.  He is now 30+ years at sea, while I have clocled 42 years, but if his enthouisiam indicates anything, he will get to the 40 years without much of a challenge.

This evening we had our last formal night, with the traditional presentation of the Haggis, which was spoken to (By reciting Robert Burns famous poem) by the Captain in his best scottish.  The Captain had dropped the hook around 1800 hrs. in Oban bay, so we could have a quiet formal dinner and night.  Tommorrow morning we will shift from the anchorage to the dock around 08.00 hrs. and then disembarkation starts around 08.30. I have first to collect my car, load the luggage, and then drive 5 hrs. to Newcastle for an overnight followed by the next day with another 5 hrs. to get home.

Weather for tomorrow, rain, totally overcast with temperatures around 09oC / 48oF. It looks like it that Autumn is finally coming to Scotland.

As usual the final blog with the verdict will come in a few days, when I am home and have arranged my thoughts.

 

2025 Sep. 27 Azamara Cruise. Final Review and Verdict.

We made it safely home from the Fusina cruise terminal as we had booked our own transport. The ship offered transport (to be bought separately) to the airport by coach which did work quite well.  (At least we saw them all back in the Airport). It was just interesting to see how the local ground staff managed to change something so simple as boarding a coach into a mass of confusion; including blocking the exit to the outside for those not involved.

We had organised our own transport. Azamara does offer direct transfers from the airport to the ship  but not a pick up from a hotel after an overnight.   A good job we did so, as our flight got moved at the last minute due to a strike of klm ground staff so we did not arrive at our hotel until midnight the night before our cruise.  Then it is better to get your own transport directly to the terminal yourself.

Our verdicts in a nut shell: (and this is the personal opinion of me and my wife)

Azamara Website is not good at all

Shoreside Customer service is  not good either. It was very hard to get answers out of them when phoning. Everybody blamed it on the split up from RCI, but that is were Management Leadership steps in and ensures that the transfer is smooth and painless.

Shipboard service is very good; up to excellent as long as it does not has to do with shore side. It seems that the hands of Guest Relations are tied when trying to deal with issues on board generated by the shore side. It seems that they can not even correct the letters sent to the cabins on boarding day.

The Glare:  100%.

For those who do not know what this is: as long as I have been in a management position on the ships, I have tried to improve the friendliness of my crew members. (It takes 17 muscles to smile and 30 to frown ……..so why don’t you smile…..) I do this by gazing straight into a officers or crew members eyes when I meet them and note the reaction. I have continued to this during all the cruises (From the captain downwards) that my wife and I are now making. It is not fool proof but it gives a pretty good idea of how friendly a ship/company in principle is. All companies claim to be friendly but it does not always work out in real life. Especially officers (often very Senior) do not seem to get  the message all the time.

So I am very happy to note and very impressed that the Azamara Onward Scored 100%. During the whole 9 days I did not meet a single person on board (Including Sr. Officers and Engineers) who did not smile or did not greet.   VERY IMPRESSED and kudo’s to the whole on board team. Because of this (and the Greek itinerary of small ports coming up in 2027) we have booked another cruise  on the Azamara Onward.

Details:

What is wrong with company and website ? Well it gave the wrong information at the time of booking. If you do that as part of the booking process, it becomes proof of what is booked and what you are entitled to. It still advised things that had already changed on board. When we tried to find out details about where the ship was docked and how certain things  worked, the person who answered the phone, just read back what was listed on the website.

Because of the promises on the website we paid for a  higher level cabin, to get extra perks/amenities. Only to only find out, when boarding, that these were not provided anymore.

Based on the website write up, we decided to book a Verandah Plus cabin instead of a regular Verandah. Deck 8 forward  (there are 4 of them, 2 on the portside and 2 on the starboard side)

This came with: as listed on the website.

Priority Boarding ——————  We were not on the priority boarding list

Newspaper in cabin (*) …………………..  Discontinued

Flowers in the cabin………………………..  Discontinued

Spirits in the cabin (**)……………………   Not defined what we would get

Bathrobe and slippers (***) ……………………   No slippers. We got them after we complained to housekeeping

Fruit in the cabin…………………………….   Seemed to have changed to on request.

(*) this was also still on the welcome letter in the cabin but they had stopped that at least 2 months before.

(**) we were expecting a bottle each. But you get one per cabin. Some cabins have 4 beds, you pay for four people but still only get one bottle. Except for the four top suites, there it is 2 bottles. (When looking at You Tube, there was a video from post Covid when it was still 3 bottles.)  In principle I do not even know why they bother as most spirits are included in the basic Drinks Included “complimentary” package. But if you provide/ advertise a perk, you have to do it right.

Very confusing directions to get Fusina. All information says: go to a Ro-Ro terminal but the important part that is omitted is that once you come close to the entrance you have to keep to the righthand side and security will direct you through a not-used ferry gate to a side road going to the Terminal. Once through, you get the first sign saying “cruises”.  Luckily most taxi’s know it but there was a couple who had rented a car themselves and ended up in the queue of the boarding/ticketing lane for a ferry and could not get out anymore.

The website is very unclear of what the “complimentary” drinks include. Hence I published the on board listing on one of the days write ups. We had the premium package included as part of our booking but we really did not need it. So we would not have been very happy if we had bought it (At $ 31.95 a day a person) and then would have realized that we did not need it. We spoke to a Canadian couple who were rather pi……d off because of this. (Then they tried to upgrade to the Ultimate package $ 39.95 a day, just to make it worthwhile. So they expected that they could just pay the difference of $ 8,– a day. No, they had to pay the full price so they would each be paying $ 31.95 + $ 39.95 a day………………….)

The cabin (8800) had been in someway converted in 2022 and they had forgotten to install 2 ceiling spotlights above the mirror. The asst. housekeeper was really startled about it but found a desk lamp somewhere in a locker that we could use. Good and appreciated gesture but it should not be necessary. Housekeeping was going to try to get the Electricians to put 2 ceiling lightspots in. If it works, then future ladies sitting behind the desk can be grateful to us when putting on their make up.

Other Observation & Suggestions for improvement:

*Guest Services. We had a meeting with both the Concierge and the Guest Relations Manager  about the discrepancies between the Azamara Website & perks and although they felt very sorry for us, nothing was done. We did not request anything, we will take it up with the office, but it would have been nice to have seen a token of concern. Holland America (5 star) does chocolate covered strawberries, Celeystial (3 star) does flowers etc.etc. But Azamara which hovers somewhere between 4 and 6 star, only smiles.

*Tender service. It was very bad in Hvar. This was a 4 tender distance and only 2 tenders were in operation causing (during our return to the ship) 50 guests to sit and wait in a hot tender. The other 2 tenders were housed.  I hope that will be better next cruise when each of the ports we visit, will be a tender port.

Special compliments to the Food &Beverage Manager Laze, the Exe Chef and the Lido Sous Chef who actively walked around the Lido  restaurant (Windows Cafe) to talk to the guests.

Final note: There are 3 drinks packages available.

1.  Complimentary package (everybody gets this)

2. Premium package ($31.95 a day a person)

3. Ultimate pacakage ($39.95 a day a person)

We had the 2nd level included with our cruise booking. But we found that what was included “complimentary” was more than enough. We used the package only a few times, when Lesley wanted a Bombay Saphire Gin instead of the basic gins.  So in our opinion it is not worthwhile to buy the two top tiers of the drinks package unless you want to have a upscale gin, whisky or cognac each evening. For the average drinker there  is more than enough varation in beers, cocktails, wines and soft drinks available.

Our next cruise with Azamara is to the Greek Islands and we hope that by that time the Head Office has sorted out their communication problems and we can trust their website.

 

 

2026 Sep. 26; Fusina, Italy.

Last night we crossed the northern part of the Adriatic Sea and arrived this morning at 0900 at the cruise terminal. We docked at the Cruise Dock, which is not that usual, because when there are 2 cruise ships in port, the smallest one is bumped to the other side, which is technically the Ro-Ro dock. There seems to be a gate in between but I have not been able to ascertain that the small terminal of Fusina services both ships or that a Marquee is rigged up, and/or if one has to go through the confusion of the Ro-Ro terminal.  But we were back right opposite the cruise terminal building from where we will go back home tomorrow.

Internet photo with two cruise ships in. Here we see the Explora I, which is bigger alongside the terminal and the Azamara Onward is banned to what is normally a Ro-Ro ferry dock. The authorities in the enthusiasm in 2022, assigned 4 docks to the cruise terminal but 3 of them are really the Ro-Ro docks. Quay Abbruzzo ( the real terminal), Quay Umbria, Quay Toscana and Quay Marche.

Today is thus really the day to visit Venice. Which can be by taxi (65 euros) or renting a car and it takes about 40 minutes to the Plaza Maritima and from there you can walk into town. Then you can also through the ship book a shuttle that takes you directly into Venice. So while Fusina is a nice terminal it is not that greatly located but as long as the 30,000 ton rule exist for all the “Venice cruise ships”,  there is not much that can be done. There were two other cruise ships in port, the L’Austral which is 10,700 tons in size and thus could dock in downtown Venice  and the other one is the Norwegian Luna, 156.300 tons and that one docked in Marghera which is the industrial port and also where the Fincantieri shipyard is located.  The Viking Jupiter we saw yesterday in Sibenik is today and tomorrow in Chioggia further to the south and that is almost an hour taxi drive to Venice.

The good old days, when there were no limits and cruise business was booming. Four ships at these two terminals and 2 more ships to the left at the other pier not on the photo. so 6 in port altogether/

Today about half of our guests went ashore and the rest made it  a quiet day on board. Not a bad idea as by 11am it was poring down and I do not know if those going ashore had a rain coat with them. Nobody I saw leaving carried an umbrella so they might have gotten wet. Some of the Australian and American guests on board made this cruise a part of a larger holiday period. Makes sense as flying from Australia (26 hrs. with 7 hr. stop in Malaysia or Singapore) or 12 hrs from the US west coast is not really worthwhile for just a seven day cruise. So some had made a river cruise and some were city hopping. (see Paris in 3 days, Europe in 7 days …….. etc.)

What is the problem? The Lido where all the ships have to sail through is not that wide and if a ship would not make the turn for what ever reason (technical or human) then it would hit the old port. And most likely at this point where the fairway makes a turn. The port tried to alleviate this with a safety tugboat forward and one aft but a large ship at 10 knots is not that easily stopped. This is the ms Koningsdam of HAL which measures just under 100.000 tons, when this was still the maximum size allowed pre Covid.

We also decided to stay on board as the transfer was not cheap, rain was expected and with at least 4000 passengers on top of the regular visitros would call for another busy day in Venice. Plus there is the additional 5 euro’s Venice Admission Tax, and all together it makes it not cheap just to go ashore with the intention to just go for a walk. And we have been here many, many times. Plus there is the conundrum that we had to pack. The ship has advised that they want all the suitcases out tonight by 21.30, so there is also not the option to pack after the show. Hence we packed this afternoon and it gave me the chance to take some more photos of the interior.

Our Cruise Director Linda Love from Melton Mombray in England. She started out as a dancer and then moved up the ranks to Cruise Director. During Covid she worked in a Garden Center. Unfortunately Azamara has done away with flowers in the cabins, otherwise they would have had an expert on board with extra pay

This morning we had the weekly safety drill of the ship at 10.am and this time there was a crew cabin on fire ,but it seems to have been extinguished to the satisfaction of everybody. Also it has been crew change over day. We saw the first group coming and leaving in Kotor and today and tomorrow there will be a steady stream of crew pulling and pushing suitcases both today and tomorrow. Today the Captains changed and tomorrow it will be the Cruise Director. There are 2 Captains for each ship and I assume also 2 Cruise Directors. We saw the  the Cruise Directors show from last night today on the tv.  All shows are recorded and shown in the cabins. So nothing about this nonsense we see on other ships about no recording etc. At the end of the show, which was very good, all the cast streamed onto the stage with flowers, champagne and compliments.  Hopefully the captain did not see it, as his goodbye during Captains introductions was much more muted.

Yesterday during lunch Lesley had asked if there would be any Spaghetti Bolognaise during the cruise and today in Italy, here it was. Unfortunately bolognaise divided over the penne  and the spaghetti with the con Vongole). But the sous chef popped up again ad combined the two items in one Spaghetti Bolognaise without any fuss. It was a quiet moment in the Windows Restaurant (Lido), so he had time, but still it is a good example of how the crew is focussed on the delivery of the cruise product.

We are flying tomorrow from Venice via Amsterdam to Norwich, with 5 hours overlay in Amsterdam. but at least our suitcases will make it.  As usual I will post my review and verdict in a few days, where I bundle all my observations, complain (=constructive suggestions) or praise. You will get a ping, but otherwise please look mid week. In the mean time, a few photos of “The Den”. We spent a few nights having cocktails  and after dinner drinks there. Nice place with a good piano player.

The Den. The bar tenders, only two, as it was a quiet moment. (Not very usual in the evening)

Apart from the free booze, the main attraction is the entertainment in the evening. Either the Resident piano player (also plays accordion) or a visiting performance by one of the Cast entertainers. All nice and very social.

The Resident piano player, He was really there but his seat was rather low, so he was hard to see.

XXX

 

 

 

 

 

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